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**Counseling Services Office Associate Position at Columbus State!**

  • 28 Oct 2013 9:56 AM
    Message # 1422860
    Deleted user


    Position Description:

    Classification Title Office Associate  
    Job Title  Office Associate [Counseling Services]  
    Department  Counseling Services  
    Full-Time/Part-Time: Full-Time  
    Requisition Number 2951  
    PCN: 000733  
    Employment Status: Board Approved  
    Location: Columbus Campus  
    Employment Type: Staff  
    Bargaining/Non-Bargaining Unit: Non-Bargaining Unit  
    Internal Applicants Only? No  
    FLSA Status: Nonexempt  
    Non Bargaining Unit Salary Table: PARA Band  
    FOP Salary Table:
    Teamsters Salary Table:
    CSEA Salary Table:
    Targeted Hiring Range: $13.77  
    Pay Basis: Hourly  
    Hours: (ie. Monday-Friday, 8:00am-5:00pm): Monday - Friday 8a-5p  
    Terms of Employment
    If Temporary, list end date
    If Externally Funded, list end date
    Job Description
    To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons, covered by the Americans With Disabilities Act, in accordance with its requirements.

    1) Provides clerical and administrative support to staff, department or division.

    2) Works with Veterans Services team to provide assistance in maintaining updated VA educational benefits.

    3) Types and word-processes records, reports and other documents using established formats and basic or advanced typing and word-processing skills.

    4) Types, processes and mails correspondence.

    5) Enters data into established computer databases and spreadsheets, and generates reports. Completes daily, weekly, monthly tracking of service delivery.

    6) May create data fields, spreadsheet criteria, formulas and report formats in application of advanced spreadsheet software.

    7) Maintains and sets up filing systems. Files, organizes and cross-indexes files.

    8) Completes and processes forms, records and other documents in accordance with established procedures.

    9) Maintains continual contact with students, and maintains good public relations with general public, students and others.

    10) Greets and routes students and other visitors through assigned area, answers telephone, routes calls, takes messages, and provides general information.

    11) Copies records, reports and other documents. Sorts, collates and binds copied material.

    12) Compares and matches invoices with purchase orders, posts accounting data, and performs other general bookkeeping functions.

    13) Researches and compiles information for reports, records, forms and other documentation.

    14) Coordinates and prepares reports as required by regulations and policy.

    15) May be assigned to coordinate general office functions, and complete, coordinate and manage work projects.

    16) Orders and stocks office supplies and materials.

    17) May be assigned to originate correspondence on behalf of supervisor and maintain signature authority on delegated routine matters.

    18) May provide assistance and support in managing and monitoring budget on behalf of supervisor.

    19) In conjunction with supervisor, may generate instructor/course assignment listings.

    20) Maintains confidential or sensitive records and information.

    21) Works assigned schedule, exhibits regular and predictable attendance and works overtime as required to meet workload demands. Performs other related duties as required.
    Other Duties & Responsibilities:
    Required education/experience:
    An appropriate combination of education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities. Minimum qualifications for this position are: High School diploma or GED with clerical and administrative skills commensurate to assigned position requirements ranging from entry level clerical to advanced [3-5 years experience in standard office practices and office management, and advanced skill in word-processing and spreadsheet software. Demonstrable skill in typing a minimum of 45 wpm].  
    Knowledge, Skills, & Abilities:
    Knowledge of: standard office procedures and practices; office administration; business English word usage, spelling, sentence structure, and punctuation; business letter formats; excellent customer services skill and focus; basic crisis intervention and conflict resolution skills; ethical decision making skills; proficient written and verbal communication skills as well as high attention to detail.

    Ability to: develop and maintain good working relationships with associates, supervisors, job contacts and general public; maintain confidential and sensitive information; exhibit a pleasant public manner and telephone etiquette; originate correspondence; work independently.

    Skill in: typing [45-55 wpm]; application of job software including (but not limited to): Microsoft Office Suite; spreadsheets; proofreading standard business correspondence and other written documents; customer service; office organization; creating functional report formats; high verbal and written communications; performing mathematical calculations including addition, subtraction, multiplication, decimals, percentages and fractions.
    Preferred Qualifications
    Training/Certifications Required
    State Motor Vehicle Operator's License or demonstrable ability to gain access to worksite.  
    Special Instructions to Applicants

Questions and comments can be directed to Amy Barcelo, Executive Director at: PO Box 470001 | Broadview Heights, OH 44147 | 216.438.1994

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